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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Armando Del Real

Armando Del Real

September 5, 2024

5  out of  5
rating by Armando Del Real
"Thank you Craig Brown and crew for always taking care me! You guys rock!"
We responded:
"Thank you Armando! It is a pleasure to serve you. "
Profile photo of Erdenechimeg Badrakh

Erdenechimeg Badrakh

August 28, 2024

5  out of  5
rating by Erdenechimeg Badrakh
"I switched my insurance company to State farm Craig Browns office in a while ago. There are doing a good job. Specially thanks to Norma i managed all my cars insurance with good deal. She helped me a lot. She always ready to help you anytime, any circumstances. Thank you Norma🩷 Wish you all the best!"
We responded:
"Thank you so very much! I agree Norma is the best in the business! C Brown "
Profile photo of Heidi Lang

Heidi Lang

August 5, 2024

5  out of  5
rating by Heidi Lang
"Always helpful and always there when you need them."
We responded:
"Thanks Heidi. It is a pleasure to serve you Craig B"
Profile photo of Dorothy Reitz

Dorothy Reitz

May 15, 2024

5  out of  5
rating by Dorothy Reitz
"Impressive response time,knowledge & friendliness of staff."
We responded:
"Thank you Dorothy. It is a pleasure to serve your insurance needs! Craig "
Profile photo of Kristin Scanlan

Kristin Scanlan

April 30, 2024

5  out of  5
rating by Kristin Scanlan
"Very happy with service. Good rates, response time, communication is impressive. Thankful for all they done."
We responded:
"Thank you Kristin. It is a pleasure to serve your insurance needs. C Brown "
Profile photo of Maria Resendiz

Maria Resendiz

April 16, 2024

5  out of  5
rating by Maria Resendiz
"Craig Brown and staff are wonderful, great service and very helpful. I recommend their office 100%."
We responded:
"Thank you Maria! It is such a pleasure to serve you. C Brown"
Profile photo of Chris Jaros

Chris Jaros

December 26, 2023

5  out of  5
rating by Chris Jaros
"I’ve been going to Craig for well over a decade and he’s always been very courteous and helpful to me, and my mom when she chose to switch companies. When I was rear ended and needed to get my car fixed, Craig had my settlement in 2 days and my car was fixed in less than 2 weeks, no one else does that. Norma is the absolute sweetest person I’ve ever met and when we pay our premiums in person, she makes my mom and I feel at home and we always have some laughs. They’re the best insurance agents I’ve ever dealt with. Highly recommend having them."
We responded:
"Thank you so very much for the opportunity to serve you and your family. It is our pleasure. Craig "
Profile photo of Sofia Fuentes

Sofia Fuentes

November 16, 2023

5  out of  5
rating by Sofia Fuentes
"Been a loyal customers for years!!!!! Love Craig, Norma, Julie. Best STATEFARM insurance reps. I love that the office is bilingual, up to date on technology, office is accessible 24/7. This team ALWAYS has the best advise, expertise and knowledge for your insurance needs. Always with a smile ready to help."
We responded:
"Thank you Sofia. It is a pleasure to serve customers like you! Craig"
Profile photo of Steven Schulz

Steven Schulz

October 21, 2023

5  out of  5
rating by Steven Schulz
"This is a great agency. Craig, Norma, and Vanesa are all wonderful people to work with and know there stuff. They have definitely helped me out many times in the 25 years I have been with them."
We responded:
"Thank you Steve. We love being your Agency advocate!"
Profile photo of Catherine McClarey

Catherine McClarey

October 5, 2023

5  out of  5
rating by Catherine McClarey
"Craig Brown and his State Farm staff are always so professional, friendly, and ready to help with any problems or questions. My family always recommends Craig Brown at State Farm."
We responded:
"You are very kind Catherine! We really appreciate your business. "
Profile photo of Ben Van Gorp

Ben Van Gorp

October 2, 2023

5  out of  5
rating by Ben Van Gorp
"Craig is the man I tell him all the time. Great guy to work with and is always looking out!"
We responded:
"Thanks so much Ben. We are glad you came to Illinois and joined our SF family "
Profile photo of Marcha Howes

Marcha Howes

September 29, 2023

5  out of  5
rating by Marcha Howes
"I have always had great service and kind staff here. Very responsive to requests."
We responded:
"Thank you Marcha. We are so glad you are a part of our state farm family. "
Profile photo of Hope Buchholz

Hope Buchholz

September 28, 2023

5  out of  5
rating by Hope Buchholz
"Easy fast and thorough experience"
We responded:
"Thank you, Hope. It's a pleasure to serve you! CEB "
Profile photo of Rosalba Solis

Rosalba Solis

September 15, 2023

5  out of  5
rating by Rosalba Solis
"Norma helped me save a lot of money. Great agency!"
We responded:
"Thank you for the great review. We are so thankful Norma is on our team!"
Profile photo of Alex Gaytan

Alex Gaytan

August 31, 2023

5  out of  5
rating by Alex Gaytan
"Craig and his team are the best!! They are very knowledgeable and always there to help. Totally recommend this agency!!"
We responded:
"Thank you Alex. I have the best team there is!"
Profile photo of Dennis Ruiz

Dennis Ruiz

August 31, 2023

5  out of  5
rating by Dennis Ruiz
"My recent experience here was great! Norma really helped me in a big way by understanding a certain issue I had going on and I’m really appreciative of her help. I feel comfortable going to either agent as they’ve both helped me tremendously!"
We responded:
"Thanks so much Dennis. I agree Norma is the best of the best. It's a pleasure to serve you!"
Profile photo of Hansa Shah

Hansa Shah

August 24, 2023

5  out of  5
rating by Hansa Shah
"Great service . Very friendly and always ready to help."
We responded:
"Thank you Hansa. It's a pleasure to serve your family. "
Profile photo of Robert Bernacchi

Robert Bernacchi

August 23, 2023

4  out of  5
rating by Robert Bernacchi
"Had a new roof put on my house and was told that warrants a discount on my homeowners insurance. When I sent Norma the documents she said she would submit them the same day. So nice dealing with people that know what they are doing. Craig brown has assisted me numerous times over the years. Atta boy Craig and atta girl norma"
We responded:
"Thank you so much Robert! It's a joy to serve your family!"
Profile photo of Delloyd Burrage

Delloyd Burrage

August 5, 2023

5  out of  5
rating by Delloyd Burrage
"Craig Brown office has the most helpful & amazing workers always great customer service."
We responded:
"Thank you Dale. We love to serve you! Thanks for your business"
Profile photo of lucy och

lucy och

July 10, 2023

5  out of  5
rating by lucy och
"Wonderful having Norma help me out when I have questions! Gets things done quickly and efficiently. I never have to worry about anything. Thank you!!!!"
We responded:
"Thanks so much Lucy. It is a pleasure to serve you and your family."
Profile photo of Anabel Herrera

Anabel Herrera

May 7, 2023

5  out of  5
rating by Anabel Herrera
"Good job guys Best también! 100% recommend!"
We responded:
"Thank you Anabel! We are so glad you are with us!"
Profile photo of gerardo ramos

gerardo ramos

May 5, 2023

5  out of  5
rating by gerardo ramos
"Para mi en lo personal la numero uno el sr Craig Brown una persona muy amable en general cuenta con un gran equipo no me cambiaria de aseguranza mucho menos de oficina gracias sr Craig"
We responded:
"Thank you so very much. It's a joy to serve you!"
Profile photo of Janet Johnson

Janet Johnson

May 4, 2023

5  out of  5
rating by Janet Johnson
"Craig and his staff went above and beyond in helping me with my claim. I totally recommend his agency."
We responded:
"Thank you Janet!"
Profile photo of Sean Vazquez

Sean Vazquez

April 13, 2023

5  out of  5
rating by Sean Vazquez
"Excellent personalized service. I saved money and switched to someone who showed they cared about me as an individual. Norma was great!"
We responded:
"Thank you Sean! Norma does a wonderful job!"
Profile photo of Meredith

Meredith

March 28, 2023

5  out of  5
rating by Meredith
"Best customer service ever. I worked with Vanesa and she was so quick to respond, made sure to be thorough, and set up everything I needed to get insurance for my new car. Super kind and intelligent individual which does not surprise me with State Farm. Recommend highly!"
We responded:
"Thank you so much! We are so fortunate to have Vanesa on our team. She is great. Craig "