State Farm® Insurance Agent Craig Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Haider
June 19, 2025
"This is the most efficient insurance broker I have ever worked with. I have been with Craig for over 10 yrs, with multiple properties and policies, and the kind of personalized service he provided me the first day is the same service I get anytime I call to this day. His staff is amazing and works quickly to resolve issues. Thank you Craig!"
"Wow! Thank you so much Haider."
RC soldier GARCIA
June 6, 2025
"Great insurance good agents ,Norma is my favorite patient and friendly employees 🫡🫡"
"Thank you so much! It is a pleasure to serve you. CEB"
Lois Tyrrell
January 31, 2025
"I’ve been doing business with Craig and Norma for years now. They are always professional and give quick, reliable service. They always do their best to help me in any way they can."
"Thank you so very much, Lois. It is a pleasure to serve you. CEB"
Armando Del Real
September 5, 2024
"Thank you Craig Brown and crew for always taking care me! You guys rock!"
"Thank you Armando! It is a pleasure to serve you. "
Heidi Lang
August 5, 2024
"Always helpful and always there when you need them."
"Thanks Heidi. It is a pleasure to serve you Craig B"
Kristin Scanlan
April 30, 2024
"Very happy with service. Good rates, response time, communication is impressive. Thankful for all they done."
"Thank you Kristin. It is a pleasure to serve your insurance needs. C Brown "
Chris Jaros
December 26, 2023
"I’ve been going to Craig for well over a decade and he’s always been very courteous and helpful to me, and my mom when she chose to switch companies. When I was rear ended and needed to get my car fixed, Craig had my settlement in 2 days and my car was fixed in less than 2 weeks, no one else does that. Norma is the absolute sweetest person I’ve ever met and when we pay our premiums in person, she makes my mom and I feel at home and we always have some laughs. They’re the best insurance agents I’ve ever dealt with. Highly recommend having them."
"Thank you so very much for the opportunity to serve you and your family. It is our pleasure. Craig "
Steven Schulz
October 21, 2023
"This is a great agency. Craig, Norma, and Vanesa are all wonderful people to work with and know there stuff. They have definitely helped me out many times in the 25 years I have been with them."
"Thank you Steve. We love being your Agency advocate!"
Ben Van Gorp
October 2, 2023
"Craig is the man I tell him all the time. Great guy to work with and is always looking out!"
"Thanks so much Ben. We are glad you came to Illinois and joined our SF family "
Hope Buchholz
September 28, 2023
"Easy fast and thorough experience"
"Thank you, Hope. It's a pleasure to serve you! CEB "
Alex Gaytan
August 31, 2023
"Craig and his team are the best!! They are very knowledgeable and always there to help. Totally recommend this agency!!"
"Thank you Alex. I have the best team there is!"
Hansa Shah
August 24, 2023
"Great service . Very friendly and always ready to help."
"Thank you Hansa. It's a pleasure to serve your family. "
Delloyd Burrage
August 5, 2023
"Craig Brown office has the most helpful & amazing workers always great customer service."
"Thank you Dale. We love to serve you! Thanks for your business"
